Concept project | UX/UI
The White Lotus
a mobile hospitality app tailored to enhance the experience of guests at a luxury resort.
Context
Taking inspiration from the TV series' symbolic and aesthetic language, I created a well-designed and functional app that would help guests plan their entire vacation. In order to connect guests to the place's surroundings, I chose to portray the wild tropical feeling.
Problem statement
The multitude of events held at a luxury resort often makes it difficult for guests to manage their vacations. Additionally, it is difficult for them to feel the rhythm and vibe of the place through the current hospitality digital platforms.
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The goal was to offer all resort guests amenities, services, and information conveniently, in a way that fits the resort's style and ambiance, creating a seamless luxury experience and inviting guests to explore a deeper level of their journey.
Research
During my learning process, I researched apps related to hospitality, digital guestbooks, time management, and task management. In addition, I found that exposing users to the resort's amenities, services, and information is vital, along with providing personalized recommendations, insights, and suggestions. I also decided to create an aesthetic distinction language that fits the resort's theme.
Wireframes
welcome
Onboarding
Get started screen
Users are asked for their name and reservation number to streamline the check-in process and ensure quick validation with Booking.com information.
Personalization
Allow users to input their preferences so that tailored recommendations and services can be provided in order to enhance their experience.
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Users are asked for their name and reservation number to streamline the check-in process and ensure quick validation with Booking.com information.
Welcome!
As soon as users enter the necessary information, a congratulations screen welcomes them to the app and invites them to explore the resort's features.
Home page
The app greets users with a personalized welcome, creating a warm and inviting first impression. The home page offers helpful tips to enhance the resort experience, while prominently featuring a promotion for the upcoming Noga Erez live show, encouraging ticket bookings.
Guests are invited to explore top attractions with an easy-to-access call to action, inspiring new adventures. A bottom navigation menu provides seamless access to facilities, favorites, activities, and the site map, ensuring all essential tools are at their fingertips for a memorable stay.
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Trajan Pro
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Nunito
Style Guide
typograpghy
next actions
Design a desktop product editor for a luxury hotel and resort company, enabling properties worldwide to create customized mobile apps for their guests. Each hotel can craft a unique app that reflects its visual identity, fostering a sense of belonging and emotional connection that sets it apart.
Customizable guest app for distinctive hospitality